Your questions answered!

While an increasing number of businesses in Australia have discovered the value in engaging remote staff, there are still some who may still be sceptical.

Remote staffing is still a relatively new concept. It wasn’t long ago that Australian businesses were coming to terms with utilising backpackers and tourists as employees, but nowadays, this practise is relied upon. In the future, remote staffing, and particularly international remote staff, will become the norm for the next generation of employers in Australia.

If you have ever considered remote staff for your business but have your reservations, ExecuHub have some reassurance. Here’s some of the big questions we get asked:

How do I deal with communication with remote staff, particularly if there are language barriers?

One of the biggest doubts people have when considering international remote staff is how will they communicate with each other. All businesses need open lines of communication that work both ways between employer and employee. With today’s technology, and with the staff that ExecuHub source for you, communication is simple.

Nowadays you can simply set up a Zoom call or Teams meeting with your remote worker and speak to them as if they were sitting across the desk from you. ExecuHub work predominantly with workers in the Philippines who are all English speaking, so language should not be an issue. The Philippines is in the same time zone as Western Australia, and only a few hours difference for east coast businesses, so the time difference is easy when setting up meetings or calls.

Plus of course you can liaise via email, phone, and text just as simply with a remote worker as you can with someone who is in your office every day.

How do I know that the staff are reliable and trustworthy?

Any business hiring a new staff member – whether locally or remotely – will ask themselves this same question. During the interview process, a new candidate will aim to show their prospective employer that they are reliable and a good fit for the role, and an employer will make their decision on hiring the person.

When hiring remote staff, ExecuHub have conducted the “interview” process for you. We work closely with businesses to determine their staffing needs and then use our extensive database of prospective employees to place the right person with the right role. We monitor and manage employees for you to ensure the best outcome every time.

We also get to know the workers and build relationships with them, so we have weeded out those who are unsuitable employees and will only place those people who we trust can be relied upon to do a great job every time.

How do I know a remote worker has the expertise I need?

Selecting the right person for a role involves a process we refer to as Talent Management. This means combining our HR expertise and our understanding of our clients’ needs to source and engage the right person.

We take the time to get to know our clients and their needs. We recognise that the skills that a company needs will evolve as the company grows, and we believe that by focusing on connecting the right talent, it will deliver a flexible workforce which will be able to adapt and meet the changing demands of a business as it evolves and grows.

What this means is that we ensure your remote staff member has the right skills and expertise for the role. As the role changes and develops, we ensure the employee keeps up their training, learning and development. Plus, because we have access to a large database of prospective employees, we can always find someone with the specific expertise required to ensure the continued success of the workforce.

Find out how we can help you!

To get started in recruiting remote staff for your business, contact ExecuHub via our website www.execuhub.com.au